Privacy Policy

Privacy Policy for Golden Loy Chinese Restaurant Online Ordering

At Golden Loy Chinese Restaurant, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website (https://goldenloy.com.au/) for online ordering of food from our local Chinese restaurant. By accessing or using our online ordering services, you consent to the practices described in this Privacy Policy.

1. Information We Collect:
a. Personal Information: When you place an order through our website, we may collect certain personal information, including your name, email address, phone number, delivery address, and payment details. This information is necessary to process your order and ensure a seamless dining experience.
b. Device Information: We may automatically collect certain information about your device, such as your IP address, browser type, operating system, and referring URL. This information helps us to improve our website’s performance and provide a better user experience.

2. Use of Information:
a. Order Processing: We use your personal information to process and fulfill your food orders accurately and efficiently.
b. Communication: We may use your contact information to communicate with you regarding your order status, delivery updates, promotions, and special offers, if you have opted to receive such communications.
c. Improving Services: We analyze the information collected to enhance our website, products, and services, and to better understand our customers’ preferences and needs.
d. Legal Requirements: We may disclose your personal information if required to do so by law or if we believe that such disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process.

3. Data Security:
a. We take appropriate measures to ensure the security and confidentiality of your personal information. We use industry-standard encryption techniques to safeguard your data during transmission and employ secure servers to store your information.
b. While we strive to protect your personal information, please note that no method of transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

4. Third-Party Disclosure:
a. We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders. These third parties have access to your information solely for performing their tasks and are obligated to maintain its confidentiality.
b. We do not sell, trade, or otherwise transfer your personal information to outside parties for marketing or advertising purposes.

5. Cookies:
Our website may use cookies or similar technologies to enhance your browsing experience and gather information about how you interact with our website. You have the option to disable cookies through your browser settings, but this may limit certain features or functionality of our website.

6. Changes to the Privacy Policy:
We may update this Privacy Policy from time to time, and any changes will be posted on our website. It is your responsibility to review this policy periodically to stay informed about our privacy practices.

7. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [insert contact information].

By using our online ordering services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.

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